Summary Privacy Policy

This section summarises how we obtain, store and use information about you. It is intended to provide a very general overview only. It is not complete in and of itself and it must be read in conjunction with the corresponding full sections of this Privacy Policy.

How we collect or obtain information about you:

When you provide it to us (e.g. by contacting us, placing and order on our website and signing up for our email newsletter,

 

  • From your use of our website, using cookies and
  • Occasionally from third parties.

 

Information we collect: Name, contact details, payment information e.g. your credit or debit card details, IP address, information from cookies, information about your computer or device (e.g. device and browser type), information about how you use our website (e.g. which pages you have viewed, the time when you view them and what you clicked on, the geographical location from which you accessed our website (based on your IP address), company name or business name (if applicable), VAT number (if applicable).

 

How we use your information: For administrative and business purposes (particularly to contact you and process orders you place on our website), to improve our business and website, to fulfil our contractual obligations, to advertise our goods and services, to analyse your use of our website, and in connection with our legal rights and obligations.

 

Disclosure of your information to third parties: Only to the extent necessary to run our business, to our service providers, to fulfil any contracts we enter into with you, where required by law or to enforce our legal rights.

 

Do we sell your information to third parties (other than in the course of a business sale or purchase or similar event): No

 

How long we retain your information: For no longer than necessary, taking into account any legal obligations we have (e.g. to maintain records for tax purposes), any other legal basis we have for using your information (e.g. your consent, performance of a contract with you or our legitimate interests as a business). For specific retention periods in relation to certain information which we collect from you, please see the main section below entitled How long we retain your information.

 

How we secure your information: Using appropriate technical and organisational measures such as storing your information on secure servers, encrypting transfers of data to or from our servers using Secure Sockets Layer (SSL) technology, encrypting payments you make on or via our website using Secure Sockets Layer (SSL) technology, only granting access to your information where necessary.

 

Use of cookies: We use cookies and similar information-gathering technologies such as web beacons on our website including essential, functional, analytical.

 

Transfers of your information outside the European Economic Area: We will only transfer your information outside the European Economic Area if we are required to do so by law OR in certain circumstances we transfer your information outside of the European Economic Area, including to the following countries: U.S.. Where we do so, we will ensure appropriate safeguards are in place, including insert safeguards used for data transfers outside the European Economic Area e.g. the third parties we use who transfer your information outside the European Economic Area have self-certified themselves as compliant with the EU-U.S. Privacy Shield.

 

Use of automated decision making and profiling: We do not use automated decision making and/or profiling.

 

Your rights in relation to your information:

  • to access your information and to receive information about its use
  • to have your information corrected and/or completed
  • to have your information deleted
  • to restrict the use of your information
  • to receive your information in a portable format
  • to object to the use of your information
  • to withdraw your consent to the use of your information
  • to complain to a supervisory authority

 

Sensitive personal information: We do not knowingly or intentionally collect what is commonly referred to as ‘sensitive personal information’. Please do not submit sensitive personal information about you to us. For more information, please see the main section below entitled Sensitive Personal Information.

 

Cookie Policy

This Cookies Policy sets out the basis on which we use cookies and similar technologies on or in relation to our website. This Cookies Policy is effective from 1st September 2018.

‘Essential’ cookies are automatically placed on your computer or device when you access our website or take certain actions on our website. ‘Non-essential’ cookies and other technologies are only placed on your computer or device if you have consented to us doing so. For information on the difference between essential and non-essential cookies, see the section below entitled About cookies.

For information on how you consent and how you can withdraw your consent to us placing non-essential cookies and other technologies on your computer or device, see the section below entitled “How to accept or reject cookies”.

 

About cookies

What are cookies?

Cookies are small data files sent by a website’s server to a web browser, processor memory or hard drive and stored there. They can be used for a range of different purposes, such as customising a website for a particular user, helping a user navigate a website, improving that user’s website experience, and storing that user’s preferences and login information.

Essential and non-essential cookies

Cookies can be classified as either ‘essential’ or ‘non-essential’.

Essential cookies: these are cookies that are either:

  • Used solely to carry out or facilitate the transmission of communications over a network; or
  • Strictly necessary to provide an online service (e.g. our website or a service on our website) which you have requested.

 

Non-essential cookies: These are any cookies that do not fall within the definition of essential cookies, such as cookies used to analyse your behaviour on a website (‘analytical’ cookies) or cookies used to display advertisements to you (‘advertising’ cookies).

 

Session and persistent cookies

Cookies can be classified as either ‘session’ or ‘persistent’, depending on how long they last after they are placed on your browser.

Session cookies: session cookies last for as long as you keep your browser open. They expire when you close your browser.

Persistent cookies: persistent cookies expire at a fixed point in time or if you manually delete them from your browser, whichever occurs first.

 

First and third-party cookies

Cookies can be classified as ‘first party’ or ‘third party’.

First party cookies: these are cookies placed on your device by our website domain.

Third party cookies: these are cookies placed on your device by third party website domains.

If you require further information about cookies in general, please visit www.allaboutcookies.org

List of cookies used

 

 

 

 

 

 

 

 

 

 

 

 

We use the following cookies on or in relation to our website:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Name of Cookie

Essential or Non-essential?

Type of cookie

First or Third party?

Session or Persistent?

Expiry Time

Purpose

__cfduid

Essential

Performance

Third party

Persistent

1 year

Used by the content network, Cloudflare, to identify trusted web traffic.

Cookie Consent

Non-essential

Functional cookies

First party

Persistent

1 year

Used to save your privacy settings.

JSESSIONID

Essential

Functional cookies

Third Party

Session

 

Preserves users states across page requests.

PHPSESSID

Essential

Functional cookies

First party

Session

 

 

player

Non-essential

Functional cookies

Third Party

Persistent

1 year

Saves the user’s preferences when playing embedded videos from Vimeo.

vuid

Non-essential

Analytical

First party

Persistent

2 years

Collects data on the user’s visits to the website, such as which pages have been read.

_ga

Non-essential

Analytical

First party

Persistent

2 years

Google Analytics cookie used to distinguish users on a website to generate statistical information about their use of the website

_gat

Non-essential

Analytical

First party

Session

 

Google Analytics cookie used to throttles number of requests received by users

_gid

Non-essential

Analytical

First party

Session

 

Google Analytics cookie used to distinguish users on a website to generate statistical information about their use of the website

InfusionsoftTrackingCookie

Non-essential

Analytical

Third Party

Persistent

1 year

Infusionsoft Collects data on the user’s visits to the website, such as which pages have been read.

app-lb

Non-essential

Analytical

Third Party

Session

 

Infusionsoft Collects data on the user’s visits to the website, such as which pages have been read.

referrer

Non-essential

Functional cookies

Third Party

Persistent

1 day

Track visitor for later return

collect

Non-Essential

Pixel

 

Session

 

Used to send data to Google Analytics about the visitor’s device and behaviour. Tracks

Essential cookies

These are cookies which are strictly necessary for our website to be able to operate or to provide you with a service on our website which you have requested. We use the following essential cookies on our website:

  • First party session cookies to remember your input when you fill in an online form over several pages on our website. These cookies are: JSESSIONID, PHPSESSID, collect
  • First party session cookies for remembering the items you have placed in your shopping cart. These cookies are: InfusionsoftTrackingCookie
  • First party session cookies to identify and authenticate you when you log into our website so you do not need to repeatedly enter your login information. These cookies are: referrer
  • Third party persistent security cookies used to prevent abuse of the login system on our website. These cookies are: __cfduid
  • First party and third party session multimedia player cookies to play video content on our website. These cookies are: player, vuid
  • Third party session cookies to recognise whether you have accepted the use of cookies on our website. These cookies are: Cookie Consent. These cookies expire after 1 year.

 

Legal basis for processing: We process information about you contained in or obtained from essential cookies in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

 

Legitimate interests: Ensuring our site functions properly and providing you with online services you have requested.

 

How to opt out of essential cookies

Most browsers allow you to block all cookies, including essential cookies. Please note, however, that if you block all cookies, parts of our website and its functionality may not work or display properly.

You can delete existing cookies from your browser by clearing your browsing data and ensuring that the option to delete cookies is selected.

For more detailed information on how to accept and reject cookies, including guidance for specific browsers, please see the section below entitled How to accept or reject cookies.

 

Non-essential cookies

We use the following types of non-essential cookies on our website:

  • Functional cookies
  • Analytical (or performance) cookies
  • Targeting (or advertising) cookies

 

Functional cookies

These are cookies that are designed for purposes such as enhancing a website’s functionality. These are either not strictly essential for the website or functionality which you have requested to work, or are cookies which serve non-essential purposes in addition to their essential purpose. We use the following functional cookies on our website:

  • First party or third party session or persistent cookies to improve our website’s appearance our website and personalise it for you, including popups, checkout, video. These cookies are: Cookies Consent, player, vuid . These cookies expire after 1 year.

 

How to opt in or out from functional cookies

See the section below entitled “How to accept or reject cookies”.

 

Processing information about you contained in or obtained from functional cookies

Legal basis for processing: we process information about you contained in or obtained from functional cookies in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation). We will only process such personal information if you have consented to us placing cookies on your computer or device.

Legitimate interests: improving your website experience and providing [or enhancing] the website functionality you have requested [and] [insert any additional purposes for which you use functional cookies or the information you gain from functional cookies e.g. analysing information about users of your website live chat service.

 

Analytical (or performance) cookies

Analytical (or performance) cookies track and gather data about what a user does on a website. These cookies are not essential for our website or its functionality to work. We use the following analytical cookies on our website:

We use Google Analytics cookies on our website. Google Analytics cookies help us understand how you engage and interact with our website, including how you came to our website, which pages you visited, for how long and what you clicked on, your location (based on your IP address).

The Google Analytics cookies used on our website are: _ga, _gt, _gid, collect. These cookies are session and/or persistent] cookies. These cookies expire after 2 years

The information we collect using analytical cookies is collected on an anonymised basis.

More information

Google Analytics cookies are classified as first party cookies as they are set by our website domain, although Google collects and processes information from our use of Google Analytics. To find out more about how Google handles information collected from Google Analytics, see Google Analytics’ privacy policy

For information on how Google uses data from cookies it uses, please visit Google Privacy & Terms

How to opt in or out from analytical cookies

See the section below entitled “How to accept or reject cookies”

To opt out of Google Analytics tracking across all websites in general, you can do so here: Google Analytics Opt-out Browser Add-on

 

Processing information about you contained in or obtained from analytical cookies

Legal basis for processing: we process information about you contained in or obtained from analytical cookies in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

 

Legitimate interests: analysing how individuals use our website to help us improve our website and business.

 

How to accept or reject cookies

There are a number of different ways in which you can accept or reject some or all cookies. Some of the main methods of doing so are described below:

You are welcome to block the use of some or all of the cookies we use on our website. However, please be aware that doing so may impair our website and its functionality or may even render some or all of it unusable.

You should also be aware that clearing all cookies from your browser will also delete any cookies that are storing your preferences, for example, whether you have accepted cookies on a website or any cookies that are blocking other cookies.

You can find more detailed information about cookies and adjusting your browser settings by visiting All About Cookies

Accepting or rejecting cookies

Browser settings

You can accept or reject some or all cookies (for example, blocking all third party cookies) by adjusting your browser settings. If you do not know how to do this, the links below set out information about how to change your browser settings for some of the most commonly used web browsers:

Some browsers, such as Chrome and Firefox, allow you to change your settings to browse in ‘incognito’ mode, limiting the amount of data placed on your machine and automatically deleting any persistent cookies placed on your device when you finish your browsing session. There are also many third-party applications which you can add to your browser to block or manage cookies.

 

Existing cookies

To clear cookies that have previously been placed on your browser, you should select the option to clear your browsing history and ensure that the option to delete or clear cookies is included when you do so.

Google Analytics Opt-out Browser Add-on

You can opt out of Google Analytics tracking by installing the browser add-on which is available here: Google Analytics Opt-out Browser Add-on

 

Copyright, credit and logo

This Cookies Policy is based on a template provided by GDPR Privacy Policy. For further information, please visit GDPR Privacy Policy

The copyright in this Cookies Policy is either owned by, or licensed to, us and is protected by copyright laws around the world and copyright protection software. All intellectual property rights in this document are reserved. Where we display the GDPR Privacy Policy logo on our website, this is used to indicate that we have adopted a privacy policy template provided by GDPR Privacy Policy as the basis for this Privacy Policy.